Last updated: April 2026
This Privacy Policy explains how Manifest ("we", "our", "the Service") collects, uses, stores, and protects information about you when you use our platform. We believe in plain-language privacy policies — this document is written to be read, not just filed.
We collect only the information necessary to provide and improve the Service.
When you create an account, we collect your email address and password. During onboarding, we collect your name, brokerage name, market area, and other preferences you configure. This information is used to personalize your hub.
Transaction records you enter into the log — property addresses, sale prices, client names, closing dates, and notes — are stored securely in your account. This is your operational data; you own it.
Vendor and contact information you enter — names, phone numbers, emails, company names — is stored in your account to support the email generation and workflow features.
We collect basic usage information such as pages visited, features used, and session duration. This helps us understand how to improve the Service. We do not track your behavior across other websites.
Payment processing is handled entirely by Stripe. We do not collect or store your credit card number, CVV, or full billing details. We receive only a token and basic billing status from Stripe.
We use your data to:
We do not sell your data. We do not share your data with advertisers. We do not use your data to build profiles for third-party marketing.
We use a small number of trusted third-party providers to operate the Service. Each has its own privacy practices.
Your account data, transaction records, and contact directory are stored in Supabase, a secure cloud database. Supabase enforces row-level security, meaning your data is isolated from other users at the database level.
Stripe processes all subscription payments. Your payment card information is collected and stored by Stripe, not by Manifest. Stripe is PCI DSS compliant.
When you generate an email using the AI Email Studio, relevant context (your name, brokerage, client names, selected contact details) is sent to Anthropic's Claude API. Anthropic uses this data to generate the email and does not store it to train future models under their standard API terms.
We retain your data for as long as your account is active. If you cancel your subscription, your data remains accessible for the duration of your final billing period. After account closure, we retain your data for 90 days in case you wish to re-subscribe or request an export.
After the 90-day retention period, your data is permanently deleted from our systems. Backups may retain your data for an additional 30 days before being purged.
You have the following rights with respect to your personal data:
We use industry-standard security practices including HTTPS encryption for all data in transit, secure password hashing, and row-level database security. However, no system is 100% secure. If you believe your account has been compromised, contact us immediately at ben@harwoodrealestate.com.
Manifest is intended for professional use by adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has created an account, please contact us and we will promptly delete it.
We may update this Privacy Policy from time to time. When we make material changes, we will notify active subscribers via email and update the "last updated" date at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated policy.
For any privacy-related questions, requests, or concerns, contact us at: ben@harwoodrealestate.com